4 Ways to Ensure Healthcare Payment System Resilience

In light of the recent cyberattack on Change Healthcare’s clearinghouse, the resilience of the healthcare payment system is crucial. Change Healthcare processes half of the medical claims in the US, therefore the outage highlighted the vital need for redundancy.

Diversify Clearinghouse Connections

It is essential to maintain contact with several clearinghouses in order to reduce the possibility of extended outages. By ensuring continuous data flow between payers and providers, this decentralized approach protects against missed payments and other financial losses.

Modernize Infrastructure 

To improve system agility and adaptability, embrace modern architecture and scalability. Healthcare systems can more effectively withstand changing cyber threats and preserve operational continuity in times of emergency by utilizing cutting-edge technologies.

Prioritize Scalability

Ensure the highly scalable redundant clearinghouse connections can handle varying system needs and transaction volumes. Healthcare transactions can be processed smoothly even during busy times or in the event of unforeseen difficulties because of scalability.

Partner with Reliable Providers

To access reliable redundancy solutions, work with reputable clearinghouses such as Availity, Waystar, Change Healthcare, and Experian Health. In the event of clearinghouse disruptions, payer requests are processed effectively thanks to the extensive support provided by providers such as Orbit Healthcare.

To sum up, proactive steps like updating infrastructure, diversifying connections, emphasizing scalability, and collaborating with reputable providers are crucial for protecting healthcare payment systems against cyberattacks.

Lessons Learned from the Change Healthcare Cyberattack
Source: Orbit Healthcare

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