What Should Your Roadside Assistance Include?

Roadside Assitance

When you are in charge of running a business, it is important to make sure that your employees are taken care of even when they hit the road. Roadside assistance can be an invaluable tool for businesses, as it can help alleviate some of the stress and worry associated with having vehicles on the road. But what should this coverage include?

The first thing to consider is who will be providing the service. Roadside assistance can be provided by a third-party provider or taken care of in-house. If you choose to use a third-party provider, look for one that offers comprehensive coverage with 24/7 availability. When it comes to what roadside assistance should include, the answer really depends on your specific needs. However, there are some common features that you should look for in any roadside assistance plan:

  • Towing/Emergency Roadside Services: This includes towing services, flat tire changes, battery jumpstarts, fuel delivery and lockout service.
  • Vehicle Rental: In the event of a breakdown or accident, having access to a rental vehicle can be invaluable.
  • Accident Response: This includes assistance with filing insurance claims, contacting emergency services and arranging for medical help.
  • Jump-start: If your vehicle’s battery dies, roadside assistance should provide jump-start services to get you back on the road.
  • Flat tire assistance: Roadside assistance should offer help with changing a flat tire or providing a spare tire if needed.
  • Lockout assistance: If you accidentally lock yourself out of your vehicle, roadside assistance should be able to send someone to help you gain access.
  • Fuel delivery: Running out of gas is never fun, but with roadside assistance, you should be able to get a fuel delivery to help you reach the nearest gas station.
  • Battery service: In addition to jump-starts, roadside assistance may also offer battery testing and replacement if necessary.
  • 24/7 Availability: Having access to roadside assistance at any hour of the day or night can ensure that your employees are taken care of in case of an emergency.

Roadside assistance is a wonderful tool to have for businesses, and it is important to ensure that you have comprehensive coverage. Be sure to research your options thoroughly and select a plan that meets your needs. The cost of roadside assistance plans will vary depending on the features you select and the provider you choose. Look for providers with transparent pricing structures so you know exactly what you are getting for your money. In some cases, companies may be able to add roadside assistance as part of another service or bundle it into an existing plan.

In conclusion, here are some further benefits to having roadside assistance in place:

Minimizes Downtime

Roadside emergencies can disrupt business operations, especially for companies that rely on vehicles for transportation or deliveries. With roadside assistance, businesses can quickly address issues such as flat tires, battery problems, or mechanical breakdowns, minimizing downtime and keeping operations running smoothly.

Enhances Productivity

When a company vehicle breaks down on the road, the driver’s productivity is affected. Roadside assistance ensures prompt assistance, allowing drivers to get back on the road swiftly. This helps maintain productivity levels and prevents delays in meeting deadlines or fulfilling customer orders.

Employee Safety and Satisfaction

Roadside emergencies can be stressful and potentially dangerous for employees. Having a roadside assistance plan in place ensures that employees receive prompt assistance and support during such situations, promoting their safety and well-being. This, in turn, boosts employee satisfaction and morale.

By investing in a reliable roadside assistance plan, businesses can mitigate the impact of vehicle breakdowns, maintain productivity, protect their reputation, and provide a safe working environment for their employees.