If you’re here because your business is growing, kudos tо уоu! Аѕ companies expand, they quickly realize thаt thеir IT (information technology) needs grow with them. You are not sure whether уоu nееd thе help оf a managed IT service provider (MSP), but уоu dо know thаt уоur current set-up is not going to be able to handle everything that’s coming down the pipeline and that you need to find a solution, and fast.
So, what are уоur options? In thе world оf IT management solutions, there аrе really three different levels thаt businesses can choose from: good, better, best. Let’s take a closer look аt each one tо help уоu decide which is right for your company.
GOOD: In-house IT team
If your business is small-to-medium sized with less than 100 employees, then you might be able to get away with an in-house IT team. This team can be responsible for maintaining your server, making sure all of your software is up to date, and providing support to employees when they need it.
The downside to having an in-house information technology team is that they can be expensive. You have to pay their salaries, benefits, and training costs. Additionally, if you have a problem that requires after-hours support, you will have to pay your IT team overtime.
BETTER: Break/fix model
If you don’t want to commit to an in-house IT team, then the break/fix model might be a good fit for your business. With this model, you only pay for information technology services when you need them. So, if your server goes down, you would call an IT company to come and fix it.
The downside to the break/fix model is that you could end up paying a lot of money for IT services if you have a lot of problems. Additionally, you might not be able to get the level of support that you need because you are only paying for IT services when you need them and not on a regular basis.
BEST: Managed IT services
If you want to have a predictable information technology budget and get the highest level of support, then managed IT services might be the best fit for your business. With managed IT services, you pay a monthly fee for a certain number of hours of support. This way, you know exactly how much you are going to spend on information technology each month.
Additionally, with managed IT services, you will get proactive support. This means that your MSP will work to prevent problems before they happen. For example, your MSP might install software updates during off-hours so that your employees don’t have to deal with any down time.
So, which information technology management solution makes sense for your company? If you want the highest level of support and a predictable IT budget, then managed IT services is the way to go. If you still have some questions or want to learn more about managed IT services, contact a managed IT service provider today.